Conditions We Evaluate & Treat
We evaluate and treat common, low-acuity conditions appropriate for submission-based telecare.
Respiratory & Infectious
- Common cold
- Flu-like symptoms
- Sinus infections
- Sore throat
- Strep throat symptoms (evaluation)
- Cough
- Mild bronchitis
- Upper respiratory infections
- Seasonal allergies
Ears, Nose & Throat (ENT)
- Ear pain
- Ear infections
- Swimmer’s ear
- Tonsillitis
- Hoarseness / laryngitis
Skin & Dermatologic
- Rashes
- Contact dermatitis
- Poison ivy / poison oak
- Insect bites and stings
- Mild allergic skin reactions
- Eczema flares
- Hives (mild)
- Minor skin infections
- Impetigo
- Mild cellulitis
- Ringworm and fungal skin infections
- Shingles (evaluation)
- Minor burns (first-degree)
- Sunburn
Musculoskeletal & General
- Fever
- Headache or migraine (non-emergency)
- Body aches
- Mild dizziness
- Mild dehydration
- Back pain (non-traumatic)
- Joint pain
- Sprains and strains (evaluation only)
Urinary & Digestive
- Urinary tract infection (UTI) symptoms
- Urinary discomfort
- Nausea
- Vomiting
- Diarrhea
- Constipation
- Acid reflux / heartburn
- Gastroenteritis
Eye Conditions
- Pink eye (conjunctivitis)
- Eye irritation or redness
- Allergic eye symptoms
- Stye
What We Do Not Treat
East Metro Telecare is not appropriate for emergencies or high-risk conditions. If you have severe or worsening symptoms, seek in-person urgent care or emergency services immediately.
- Medical emergencies
- Chest pain, stroke symptoms, or severe shortness of breath
- Chronic pain management
- Mental health or psychiatric conditions
- Complex or high-risk chronic diseases
- Medication-only appointments
- Controlled substance prescriptions
Let's Get You Well.
NOT FOR EMERGENCIES. If you have severe symptoms, call 911 or go to the ER.
Service Areas
Services are available to patients physically located in Georgia at the time of care, including:
- Newton County
- Rockdale County
- Henry County
- Walton County
- Jasper County
- and Butts County
