Medical Disclaimer

East Metro Telecare does not provide emergency medical services. If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room.

Services provided through this platform are intended for common, low-acuity conditions and are not a replacement for ongoing in-person primary care.

Medical services are provided by independent, licensed physicians. East Metro Telecare does not practice medicine or provide medical advice, and does not control provider clinical decision-making.

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No Guaranteed Prescriptions

Treatment recommendations are determined solely by the reviewing medical provider based on clinical judgment. Prescriptions are not guaranteed and are issued only when medically appropriate. East Metro Telecare does not prescribe controlled substances.

Service Areas

Services are available to patients physically located in Georgia at the time of care, including:

  • Newton County
  • Rockdale County
  • Henry County
  • Walton County
  • Jasper County
  • and Butts County
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Important Limitations

Submission-based telecare does not include a physical exam. Recommendations are based on the information you provide and any images submitted. Some conditions require in-person evaluation or testing. If symptoms worsen, you should seek in-person care.

Clincal Model

East Metro Telecare is a non-clinical management and marketing organization. Medical services are provided by independent, licensed U.S. physicians through a contracted clinical partner network. East Metro Telecare does not practice medicine and does not interfere with provider clinical judgment.